Shipping & Returns

Welcome to Officially Baked! We strive to provide an exceptional shopping experience, including clear and straightforward shipping and returns policies. Here's everything you need to know:

Shipping Policy:

  • Destinations: We ship worldwide. For delivery details to your location, contact customer support.
  • Costs: Calculated based on destination, weight, and dimensions. Free shipping promotions may apply—subscribe to our newsletter for updates.
  • Processing Time: Orders are processed within 1-3 business days. No shipments on weekends or holidays.
  • Methods & Times:
    • Standard: 5-10 business days
    • Express: 2-5 business days
    • Overnight: 1-2 business days
    • International: 7-21 business days
  • Tracking: Receive a tracking number via email once your order ships.
  • Restrictions: Some items may have shipping restrictions.
  • Issues: For lost or damaged packages, contact support immediately.
  • Customs & Taxes: Customer responsibility for any customs fees or taxes.
  • Address Changes: Contact us promptly to change addresses before processing is complete.

Returns Policy:

  • Eligibility: Return within 30 days, unused, unwashed, in original packaging with tags.
  • Non-Returnable: Gift cards, digital products, and final sale items.
  • Process: Initiate returns via email. Return shipping costs are the customer's responsibility unless the item is defective.
  • Refunds: Processed within 7-10 business days after inspection.
  • Exchanges: Only for defective or damaged items. Contact us for replacement.
  • Digital Products: Final sale, not eligible for return or refund.

For more details or to get in touch, email us at support@officiallybaked.com.

 

Officially Baked Trademark Certification: A Milestone of Authenticity

Achieving the trademark certificate for Officially Baked is a significant milestone, reflecting our commitment to quality, creativity, and authenticity. This certification not only protects our brand identity but also reinforces the trust and confidence our community places in us. It’s a proud moment that ensures our unique designs and vision remain distinctly Officially Baked.

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