Shipping & Returns

Shipping & Returns | Officially Baked

Welcome to Officially Baked. We are committed to providing a reliable and seamless shopping experience—from checkout to delivery. Please review our shipping and returns information below.

Shipping Policy

Worldwide Delivery

Officially Baked ships worldwide, making it easy to access premium sustainable clothing and accessories wherever you are.

Shipping Costs

Shipping rates are calculated at checkout based on your location, order weight, and package size. Occasional free shipping offers may be available—sign up for updates to stay informed.

Order Processing

All items are made to order to ensure quality and reduce waste. Orders are typically processed within 1–3 business days. Please note that processing does not occur on weekends or public holidays.

Delivery Times

Standard Delivery: 5–10 business days
International Delivery: 7–21 business days (depending on location)

Delivery times are estimates and may vary due to external factors.

Order Tracking

Once your order has shipped, you will receive a tracking number via email to monitor your delivery.

Shipping Limitations

Some items may have delivery restrictions depending on the destination.

Lost or Damaged Items

If your order arrives damaged or does not arrive, please contact our support team promptly at support@officiallybaked.com so we can assist you.

Customs & Duties

For international orders, any customs fees, duties, or taxes are the responsibility of the customer.

Address Updates

If you need to update your delivery address, please contact us as soon as possible before your order is processed.

Returns & Exchanges Policy

Made-to-Order Items

As all products are made to order, returns and exchanges are only accepted for items that arrive damaged or have a manufacturing fault.

Damaged or Faulty Products

If you receive a defective item, please contact us within 7 days of delivery with clear photos and a description of the issue. We will arrange a replacement or refund where appropriate.